Terms and Conditions

Welcome to Mementos & Souvenirs! By accessing and using our platform, as well as purchasing our products, you agree to comply with the following Terms and Conditions.

1. General Information

Mementos & Souvenirs is a manufacturer, trader, and supplier of various trophies, mementos, and corporate gifts.

2. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions.

3. Products and Services

• We offer acrylic trophies, brass cups, wooden mementos, crystal gifts, and corporate gifts.
• Product images are for reference only; actual designs may vary.
• Prices are subject to change without prior notice.

4. Order Process and Payment

• Orders can be placed via our website or by contacting us.
• Payments are accepted via bank transfers, UPI, and online payment gateways.
• Processing begins only after full payment confirmation.

5. Shipping and Delivery

• We ship within India, and charges depend on delivery location.
• We are not responsible for delays caused by third-party couriers.
• Damaged products must be reported within 48 hours of receipt.

6. Returns and Refunds

• Returns are only allowed for defective or damaged products.
• Return requests must be made within 3 days of delivery.
• Refunds will be processed within 7-10 working days after verification.

7. Intellectual Property Rights

All content, including images and logos, is copyrighted and cannot be used without permission.

8. Liability

We are not liable for indirect, incidental, or consequential damages related to the use of our products or website.

9. Privacy Policy

We respect your privacy. Personal data will be handled as per our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, and any disputes will be handled in the courts of Gurugram, Haryana.

11. Changes to Terms and Conditions

We reserve the right to update these Terms at any time without prior notice.

12. Contact Us

For any queries, please contact us at:

Mementos & Souvenirs

5th Left Lane No. 186, Laxman Vihar Phase 1 Industrial Area, Gurugram - 122006

Email: mementoggn@yahoo.com

Phone: +91 9899367921